International Payments

Western University does not accept cash or Internet e-mail money transfers for payment of tuition or residence fees. Tuition and residence payments cannot be made in person

Western University does not encourage the use of third-party payment services other than CIBC or Convera. If you choose to use such a service, you should be aware that:
  • You will remain responsible for all fees, should for any reason, the fees payment not be processed
  • You will be paying a fee to the company over and above Western’s fees
  • You will be required to provide personal information, including your student number, to the company

Fee payment deadlines are available on the Statement of Account.  Payments must be received in our office by the due date indicated on your online Statement of Account or a late payment penalty will be assessed.

See the Online Statement of Account for payment details and information about late payment charges.

Refund Policy for International Payments

Western University refunds only to the original source of payment.

International payments made through non-authorized third-party services will be refunded through Western’s approved international payment partners, Convera or CIBC International Student Pay, only.

New Payment Option: CIBC International Student Pay

Western University has partnered with CIBC International Student Pay for students making payments from outside of Canada.

CIBC International Student Pay is a secure, cost-effective method for students to pay their fees from anywhere in the world, anytime. Gain access to live, competitive foreign exchange rates offered exclusively to Western University students and held for 72 hours.

CIBC International Student Pay Supports your Preferred Payment Methods

Access CIBC’s secure portal through the Western University Student Center

24/7 multilingual support: click here for CIBC’s contact information for any payment inquiries

Email CIBC at studenthelp@cibc.com
Call us (toll free) at:
+1 844-637-8898 (Worldwide)
1 800-121-661-661 (India)

 

Due to banking regulations for sanctioned countries and regions, Convera is unable to accept payments from sanctioned countries. If Convera receives a payment from a sanctioned country, it may be held. Refunds to sanctioned countries are not possible.

This is a bank-to-bank transfer of international payments to Western University through the online platform for students offered by Convera.

Step-by-Step Instruction Videos

English             French Canadian           French               Spanish               Arabic              Hindi

Chinese - Traditional          Chinese - Simplified             Japanese            Korean             Indonesian

Follow these steps to send your payment:

1. Click on this link to log a quote valid for 72 hours: 

2. Print the payment confirmation form provided in the last page as instructions for your bank.

3. Use the payment confirmation form to make a payment with your bank.

If you experience a problem with your payment, please contact:
Student Inquiries Team
https://students.convera.com/uofwesternontario#!/
Phone: 1.877.218.8829