Transcripts

A Western official transcript is a complete record of a student's academic progress at Western University, including all undergraduate, graduate, professional, and education courses attempted and the grades achieved, including courses from which a student has withdrawn without academic penalty; degree attained; comments related to a student’s academic progress; all undergraduate scholarships, awards, prizes, fellowships and medals awarded; selected National and Provincial graduate scholarships; and selected honours. Full details can be found in the Academic Calendar.

All official transcripts are complete and unabridged. Partial transcripts are not issued.

Once you receive a confirmation email that your eTranscript is available, you simply log in to the MyCreds Learner Portal. From the portal, you can share your eTranscript with yourself or a recipient by clicking “Share” and entering the recipient’s email address. The recipient will receive an email notification from MyCreds that includes your name and indicates that you have shared a document with them. The recipient will click on the link provided in this email notification to view your transcript. The recipient will also be able to download your transcript. Note that you can only share your eTranscript with the number of recipients equal to the number of Share Credits you purchased when ordering. Each share will take a share credit.

You have full control over how your document is shared - you can designate recipients, specify how long they can access your document, or require them to use a PIN that you set. You can also send the document to another post-secondary institution directly through the MyCreds platform if the school is registered on the MyCreds network.

How to share your eTranscript from the MyCreds Portal

1. From the Documents Page, which will be visible after login, click on the Share button next to the document you wish to share.
2. On the Document Sharing screen, enter the recipient's email address and MyCreds will send an email to the person or organization. You can also specify for how long they can access the document and/or require them to have a PIN to access the document. Once you have entered the email address and completed any of the other sections on the screen, click the Continue button.
3. Review the number of share credits you have for this document, and click Share.
4. Review the confirmation message which will include the email address for the recipient you have shared your transcript with. You can advise the recipient to expect an email notification from MyCreds.ca | Mes Certif.ca <noreply@mycreds.ca>.

For complete details about sharing your documents, please see the MyCreds Learner FAQ .

MyCreds™ | MesCertif™ is owned by the Association of Registrars of the Universities and Colleges of Canada (ARUCC ). It is a national credential wallet for post-secondary learners that has been created by Canadian higher education leadership. It represents an example of how ARUCC and Canadian colleges, institutes, and universities are committed to ensuring official and secure document exchange and adheres to the Groningen Declaration Network (GDN) principles, which emphasize, “Citizens worldwide should be able to consult and share their authentic educational data with whomever they want, whenever they want, wherever.” ARUCC became a signatory to the GDN principles in 2015.

No, AMCAS requires paper transcripts. You can choose mail or courier.

Canada Post/USPS (no tracking) mail address:
AMCAS, attn: transcripts
AAMC Medical School Application Services
PO BOX 57326
Washington, DC 20037

If it is sent via courier and would need a signature to be accepted please use their physical address:
AMCAS, attn: transcripts
AAMC Medical School Application Services
655 K Street, N.W. Suite 100
Washington, DC 20001

No, you should order your transcript through the OUAC system and not MyCreds.

To reset a forgotten password visit https://identity.uwo.ca/reset-my-password with your student number and access code. To retrieve a forgotten access code visit https://studentservices.uwo.ca/secure/PIN/GetPinInfo.cfm. If we do not have your Social Insurance Number (SIN) on file you will need to submit a Virtual Helpline – Access Code Retrieval request.

To have your Student Center account set up so that you can order your transcript online, reach out to us via our Virtual Helpline .

When shared through the MyCreds platform, the official transcript (e-Transcript) is authentic, tamper-evident, and legally valid. Documents issued through MyCreds contain digital signatures that meet the legal requirements of certified digital documents in countries around the world. When you share your documents with third parties through the MyCreds portal, these digital signatures ensure their authenticity. MyCreds stores your documents securely and your data remains under Western University’s control and you control who you share your documents with. The underlying MyCreds system has been independently tested by security experts. More information can be found on the MyCreds website.

You can order eTranscripts through your Student Center choosing a specific number of Share Credits. You will receive an email notification from MyCreds when your eTranscript is ready to be shared. You will then log into your secure account on the MyCreds Learner Portal with your Western user ID and password and authorize the release of your transcript to your chosen destination.

Instead of paying a fee per paper transcript, with the eTranscript you purchase a specific number of Share Credits for that document. Each Share Credit allows you to share the secure eTranscript with one recipient, such as an employer or an educational institution.

For example, if you are applying to graduate programs at two universities (University A and University B) and need to submit an eTranscript with the application to each university, you would purchase two (2) Share Credits when you submit your order through your Student Center. When you are notified that your eTranscript is ready for sharing, log in to the MyCreds Learner Portal. You will then use the first Share Credit to send your eTranscript to University A, and the second Share Credit to send your eTranscript to University B. In the MyCreds Learner Portal, you will be able to see how many Share Credits you purchased for your e-Transcript, how many you have already used, and how many are remaining.

When you have used all of the Share Credits that you purchased for your eTranscript, you will no longer be able to share it with any further recipients. If the remaining Share Credits reach zero and you need to share your eTranscript with another recipient, you will need to submit a new order through your Student Center topurchase more Share Credits.

The cost for each eTranscript Share Credit is $21. To order transcripts via Student Center, you must have a valid Visa or MasterCard credit card (debit card is not accepted). Transcript fees are charged in Canadian dollars. Payment is non-refundable.

Your eTranscript is not available for download from the Documents Page in your MyCreds Learner Portal. This is one of the ways that the Registrar’s Office ensures the integrity and authenticity of academic records for employers, graduate schools, government authorities, and other verifiers. When you share the document with a third party recipient directly through the MyCreds platform, the recipient is able to verify that the document is authentic and current. The recipient will have access to the transcript in PDF format which they will be able to download and retain for their record-keeping purposes.

As a Learner, if you need to download a copy of your Official Transcript for your records, you have the option to share the document with yourself, which will allow you to access and download the PDF. This option will use up one Share Credit; if you also need to share the document securely with another third party within the platform, you will need to purchase additional Share Credits.

For instructions on sharing your eTranscript from the MyCreds portal, follow the step-by-step instructions found in the “How do I share my eTranscript with a third party recipient” question above , but enter your own email address under Recipient Email. Once you complete the steps to confirm the share information, you will receive a new email notification from MyCreds (noreply@mycreds.ca) that includes a link to access the downloadable share of your eTranscript.

You can also view and download your unofficial transcript as a PDF directly from your Student Center at any time provided you attended Western after 1984. Downloading your unofficial transcript from Student Center does not use any Share Credits.

Important: If you choose to download your transcript and send this downloaded transcript to a third party, institutions and organizations may not consider it valid. By receiving a copy of a downloaded transcript, third-party recipients will have no way of verifying that the document you sent them is valid, current, and up to date. Instead, by sharing documents within the platform, the documents are certified as official.

eTranscript orders are processed and transmitted from Western to MyCreds each business day. You will receive an email notification from MyCreds once your eTranscripts are available for you to share.

If you have a hold on your account that restricts you from receiving a transcript, your transcript will not be issued until the balance and/or other obligations have been cleared to the satisfaction of the university.

You can indicate when a transcript is to be sent by choosing from the dropdown Indicate When Transcript is to be sent which will allow you to postpone your transcript processing until after grades are available on Student Center, after the end of term, or after you have graduated (so the transcript shows your graduation date/program). Telling us when you want Western to send your eTranscript is important for students who are currently attending or who have recently graduated.

If you require a transcript after the end of a term or immediately after you have graduated, select the appropriate option when you Indicate When Transcript is to be Sent on your transcript order in Student Center. It is not possible to hold an official transcript order for grade changes.

Current students are required to review their unofficial transcript for accuracy and completeness before placing an official transcript order. Official transcripts will not be reissued in the event of a revision to the academic record such as a course drop or grade revision. For these situations, students will be required to place a new official transcript order.

If you have the email notification you received from MyCreds when the document was issued: Follow the link in the email notification and log in with your Western user ID and password.

If you no longer have the email notification you received from MyCreds: Navigate to the MyCreds Education Provider sign-in page and select Western University from the Institution drop-down menu, then log in with your Western user ID and password.

MyCreds notifications will be sent to the email address you gave us on your eTranscript request through Student Center.

The first step is to check the status of your transcript order in Student Center. Once the Transcript Processing Status for your order is Complete (look for the green checkmark), you can access your document directly from the MyCreds platform, even if you don’t have the email notification.