Transcripts

To order an official transcript, log in to your Student Center and click the View and Order Documents tile and choose Order and Official Transcript and then Submit a New Request.
* Ensure you have read the posted Transcript Terms and Conditions prior to placing your order.

* If you order a Third Party Form to be sent with your transcript, this may delay processing as these items take longer to process.

* At this time, diplomas cannot be couriered together with transcripts.

Accessing your Student Center

If you do not know your Western Identity User ID please reach out to us via our Virtual Helpline or call us at 519-661-2100 and we will get you setup to order online.

Western Alumni prior to 1984

Students who attended prior to 1984 will be limited to hard copy transcripts ordered through PurplePay. If you graduated before 1984 you will need the name you attended Western under and your student number to complete the order. If you do not know your student number you can give us a call and we will help you retrieve it 519-661-2100.

Note: Due to Payment Card Industry requirements, we are unable to process any requests received via email.

Delivery Methods

• Regular Mail (hard copy, sent by Canada Post, no tracking)
• Courier (sent by FedEx, cannot deliver to PO BOX addresses)
• eTranscripts (issued through MyCreds)
• Pickup from Student Central

Processing Times

Transcripts are typically processed once per business day. This does not include mailing times.

Track your transcript order through your Student Center under the View and Order Documents tile > Order Official Transcript. You will be able to see the status of your order, when it was completed, and the courier tracking number (if you requested your transcript be sent via courier).  If you do not have access to the Student Center, please reach out on Chat to confirm the status of your order.

Your enrolled courses for the current year will print on your transcript as of the last day to add courses in September.

This statement will print on a transcript when the adjudication for the term has not yet been completed. Adjudication is a period of academic assessment to determine a student's eligibility for admission to, progression in, or graduation from requested degree and module choices.

Placing a hold for Fall grades is indicating that you do not want your transcript printed until the grades for that term are finalized. Once you see your Fall grades posted in your Student Center, your transcript order with a hold for Fall Grades will be processed.

Transcript orders with this hold will be processed once your adjudication is complete. Spring Adjudication can complete between June and early July each year.

When you place an order for a transcript there is an option to include an attachment. This only applies to hard copy requests (not available for eTranscripts). We will print the attachment you upload and send it with your transcripts. It is an additional $5 paid at the time of order.

Yes, courses taken on Letter of Permission while registered as a Western student will print in your transcript. These courses do not show under Grades but under Transfer Credits in Student Center.

Orders sent by regular mail are sent by Canada Post, with no tracking number. Orders sent by Courier are sent by FedEx and a tracking number will be added to your order. This can be used to track the delivery of your order.