Western ONECard and Photo Standards

Where to upload your photo

The photo upload service for the Western ONECard is available at http://westernone.uwo.ca beginning:

Masters and PhD students:
December 1 for Winter starts
August 1 for Fall starts
April 1 for Summer starts

Graduate students can pick up their cards 2 business days after uploading in Student Central at the Info Desk. If you are an MBA student your term must be activated to order your card.

Interns & Residents (post MD):
June 17 for July 2023 starts

Interns & Residents can pick up their cards 2 buisness days after uploading in Student Central at the Info Desk.

Undergraduate, Professional (Medicine, Dentistry, Law), Education students:
June 17 for Fall/Winter starts
May 1 for Summer starts

Students beginning studies in the Summer term can pick up their cards 2 buisness days after uploading in Student Central at the Info Desk.

Students beginning studies in September can begin picking up their cards at the end of August for off campus students and in residence for all others.

After you have uploaded your photo

We are not mailing Western ONECards at this time. Distance students do not require the physical card. They can use the Digital Western ONECard to show they are a student.

Don't forget to upload your Government ID.

Students not on campus can use our Digital Western ONECard once your photo has been approved. We will hold your card until you arrive

Western ONECard Photo Standards

How to Upload a photo

The photo upload service for the Western ONECard is available through Student Center under Western Life Tile > Western ONECard Photo Upload for currently registered students. If you are uploading a replacement card for a new degree starting in September please see dates under First Cards for pickup.

Note: A $35 fee applies for ALL replacement Western ONECards

Online orders for replacement cards for currently enrolled students are processed each morning Monday to Friday. You can pickup your card in the Western Student Services building between 10 a.m. and 4 p.m.  We are not mailing Western ONECards at this time. Once your replacement card has been printed and your order processed, previous cards will no longer work. There is no refund option for printed cards.

Don't forget to upload your Government ID.

Students not on campus can use our Digital Western ONECard once your photo has been approved.

NOTE: Your replacement card may take up to 48 hrs to work on the bus if you are eligible for this service.

If you lose your Western ONECard and it has a meal plan on it, report it as lost to any cashier on campus or to Student Central and it will immediately be deactivated. You are responsible for all transactions or loss of funds prior to deactivation. If you find your card after it has been deactivated, you need to bring the card to Student Central to have it reactivated as long as it is the most recent issuance.

Note: A $35 fee applies for ALL replacement Western ONECards

The Western ONECard is issued to you as part of the items to which you are entitled as a member of the Western community and under the Dos and Don'ts of use. Please read all terms, as they constitute the legal obligations between you and the University.

Although the card is the property of The University of Western Ontario, it is entrusted to you for your convenience while enrolled at Western. You may have only one Western ONECard at any time and your card can only be used by you. Only the person pictured on the Western ONECard is entitled to spend money from the account

For any questions or problems with your Western ONECard contact Student Central.

Student Central no longer offers in-person Western ONECard ordering. Current staff and faculty can upload their photo and request a new or replacement Western ONECard online. Staff can begin uploading on the first day of their contract, faculty can upload 3 months before their contract begins.

https://www.extranet.uwo.ca/extranet/_staff_upload/index.cfm

Your Official name must match the name indicated on your government-issued photo ID.
If the name displayed above is not correct (spelling and letter case), you must submit proper name change documentation showing your legal name to Human Resources (please allow 5 business days for processing before requesting your ONECard).

Don't forget to upload your government issued photo ID.

You can pickup your card 2 business days after you upload your photo and government ID in Student Central (rm 1120 Western Student Services building).

Only you can pick up your Western ONECard staff/faculty card, and it must be handed to you in person. If you are not physically on campus to pick the card up, we will hold the card until you are. We cannot mail you the card, nor can a third party pick it up.

Photo Guidelines

Your Photo Must:

•         Have you looking straight into the camera (i.e. no tilting of the head or side shots of the face)
•         Be from the neck-up only and show your entire face
•         Have a neutral or smiling facial expression
•         Be in colour
•         Be of good quality (i.e. is not blurry, grainy)
•         Have NO FILTERS

 Your Photo Cannot:

•         Contain hats or sunglasses
•         Have inappropriate expressions
•         Have anything obstructing the view of your face (e.g. no hands on your chin or side of your face).
•         Have shadows behind you
•         Have glare on prescription glasses
•         Be a scan of your driver's license, passport, health card, etc.

Photos should be similar in nature to a passport photo and will remain on your Western ONECard for the duration of your employment at Western. Western reserves the right to not produce a Western ONECard where the photo submitted does not meet the above criteria.

Your Western ONECard is durable and built to last the entire time you are a student at Western. However, stress/torque on the card can affect the antenna, wiring, or chips that are embedded into the card. Therefore, a little prevention could significantly reduce the probability of requiring a replacement card (for which a fee applies). 

Don't keep your ONECard in your phone case. Magnetic phone mounts, cases, or other objects with magnets can damage magnetic strips or RFID chips like those found in your ONECard and some credit cards, security badges, passports, and key fobs. If you keep your ONECard in your phone case, be sure to take it out before charging.