Contact Us

  Contact Us

Student Central is our one-stop shop and offers a wide variety of services for current students, future students, alumni, staff, and faculty. Services are offered in-person, by chat, or by e-mail. 

Student Central services include:

  • Providing information on undergraduate admissions and recruitment, student records, course registration, OSAP, forms of financial assistance, scholarships, tuition and other fees, exams, and graduation;
  • Processing tuition fee payments;
  • Distributing government loans and other forms of financial aid;
  • Assisting with course registration;
  • Producing transcripts and official Western letters;
  • Completing various third-party forms;
  • Producing Western ONEcards (photo ID cards).



In-Person Hours (for pick up of previously ordered documents ONLY)

Monday - Friday: 10:00 a.m. to 4:00 p.m.

Chat Hours

Monday, Tuesday, Thursday, Friday: 9:00 a.m. to 4:00 p.m.
Wednesday: 10:00 a.m. to 4:00 p.m.
During peak times chat might close early when queue is full

Virtual Helpline
You can reach us through our Virtual Helpline, we want to answer your questions!

Office of the Registrar – Student Central

Rm 1120 Western Student Services Building
1151 Richmond St, London, ON Canada N6A 3K7

Twitter: @westernureg
Facebook: Student Central
Instagram: @westernuregistrar