Contact Us

  Contact Us

Student Central is our one-stop shop and offers a wide variety of services for current students, future students, alumni, staff, and faculty. Services are offered in-person, by chat, or by e-mail. 

Student Central services include:

  • Providing information on undergraduate admissions and recruitment, student records, course registration, OSAP, forms of financial assistance, scholarships, tuition and other fees, exams, and graduation;
  • Processing tuition fee payments;
  • Distributing government loans and other forms of financial aid;
  • Assisting with course registration;
  • Producing transcripts and official Western letters;
  • Completing various third-party forms;
  • Producing Western ONEcards (photo ID cards).


Chat Hours

Monday - Thursday: 9 a.m. to 8 p.m.
Friday : 9 a.m. to 4 p.m.
Saturday: 10:00 a.m. to 1:00 p.m.

In-Person Hours 

(for pick up of previously ordered documents ONLY)

Monday, Tuesday, Thursday, Friday: 9:00 a.m. to 4:00 p.m.

Wednesday 10:00 a.m. to 4:00 p.m.

Virtual Helpline

You can reach us through our Virtual Helpline, we want to answer your questions! We will respond to inquiries within 5 business days. ** Course registration inquiries should be directed to chat not this form.

Office of the Registrar – Student Central

Rm 1120 Western Student Services Building
1151 Richmond St, London, ON Canada N6A 3K7

Twitter: @westernureg
Facebook: Student Central