Student Central Office

Student Central offers a wide variety of services for current students, future students, alumni, staff, and faculty. Services are offered in person, by telephone, by e-mail, or online.  Student Central services include:

  • Providing information on undergraduate admissions and recruitment, student records, course registration, OSAP, forms of financial assistance, scholarships, tuition and other fees, exams, and graduation;
  • Processing tuition fee payments;
  • Distributing government loans and other forms of financial aid;
  • Assisting with course registration;
  • Producing transcripts and official Western letters;
  • Completing various third-party forms;
  • Producing Western ONEcards (photo ID cards).
Helpline Hours (519-661-2100)

Monday to Friday - 9:00 a.m. to 4:00 p.m. ET

In Person Hours

Monday, Tuesday, Thursday & Friday - 9:00 a.m. to 4:00 p.m.

Wednesday - 10:00 a.m. to 5:00 p.m.


Office Traffic
Day Not Busy Busiest Busy
Monday, Tuesday, Thursday, Friday 9 a.m. - 11 a.m. 11 a.m. - 2 p.m. 2 p.m. - 4 p.m.
Wednesday 10 a.m. - 11 a.m. 11 a.m. - 2 p.m. 2 p.m. - 4 p.m.



We are located in the Western Student Services Building (campus map), room 1120 - right as you enter the front door.

Student Central Office - Western Student Services Building

You can also join us on Twitter (@westernuReg) and Facebook (Student Central at The University of Western Ontario) for the latest updates.


Student Central General Service Fees
Replacement Diploma (6 week processing) $58.50
Diploma Mailing: Within Canada $31.00
Diploma Mailing: Outside of Canada $65.00
Diploma Authentication $7.00
Letter of Permission
Form submission fee (3-4 weeks processing time) $72.00
Western ONECard
Replacement card (Photo ID must be presented for issue) $31.00
Official Western Letters
Standard Letters (4-5 day processing) $16.00
Standard Letters (in person on the spot) $20.00
Special Letters (Visa renewal, Graduation, Fees, Q.E.C.O. or other letter) $16.00
Official Western Letter Faxing


Third Party Forms (Scholarships, Insurance, RESPs, other forms)
Standard processing time (dependent on form type) $16.00
In person on the spot (dependent on form type) $20.00
Transcript (4-5 day processing) $15.00
Transcript (in person on the spot processing) $20.00
Courier Fees: Within Ontario $23.00
Courier Fees: Canada (excluding Ontario) $31.00
Courier: USA $44.00
Courier Fees: International (may vary depending on location & service) $65.00
Course Description (1-2 weeks processing) $2.00/course
Transcript Faxing $25.00